Terms and Conditions

Overview of the Karaji App: The application is an electronic platform that directly connects customers, suppliers, and delivery agents. The delivery agent receives the purchase order from the supplier according to the customer's request and delivers it to the location specified by the customer through the application at the appropriate time. All parties within this process commit to the necessary transparency and privacy to accomplish these tasks. All policies published on the Karaji application website are designed to protect and preserve the rights of both (Karaji application) and (the user who accesses the site with or without registration) or (the client benefiting from the ads with or without registration). We reserve the right to amend the terms and conditions below at any time. If you do not agree with any of these terms and conditions, you must immediately stop accessing the Karaji application and stop using the services provided through it. Your continued use of the application will signify your acceptance of these terms and conditions, which may change from time to time. We reserve the right to change, modify, replace, suspend, or remove any information or services from the site or application from time to time without any notice. Your access to the site, application, or services may be restricted sometimes to allow for repairs, maintenance, or the introduction of new services. We will try to restore access as soon as possible. To avoid doubt, we reserve the right to remove any information or services from the site and application at any time.

Obtaining the Service

Anyone requesting the services of our application must be of full legal and legitimate capacity according to the laws of the Kingdom of Saudi Arabia, to fully understand what the application offers in terms of services and the responsibilities towards the application and suppliers.

Definitions

The following terms in these terms and conditions shall have the meanings specified below unless the context indicates otherwise: "Account" means an account created by the user as part of the registration process in the application. "Seller" refers to any entity whose products can be purchased through the application. "Purchase" means purchasing products in accordance with these terms and conditions. "Services" means all services provided to users. "Users" means the users of the application, including you.

General Matters Related to the Application and Services

Applicability of Terms and Conditions: Using any of the services in the application and making any purchase are subject to these terms and conditions of use. Scope: The application, services, and any purchases are for your personal, non-commercial use only, and may not be used for commercial purposes. Prohibition of Use: We reserve the right to prohibit you from using the application and services (or any part thereof) and from making any purchase.

Purchases

Need for Registration: You will need to register to make purchases within the application. Any purchase attempt that does not comply with the terms and conditions of use may not be allowed or may be invalidated at our discretion or the seller's discretion. The cost of any service or product you purchase through the mobile application will be deducted through your operating system and in the specified currency, which may differ from the price displayed in the application. Reproduction, resale, or barter of any purchased products or models is prohibited. The price calculated during the purchase process will be in the operating system's currency and may differ from the price displayed on the service page. The supplier is not responsible for any price deviations resulting from currency exchange rate fluctuations or bank fees related to the purchase. The purchase of any product or model is subject to the availability of these services in the country or region.

Terms of Use

1- Seller's Terms: You agree to and will comply with the seller's terms and conditions related to your purchases, which may be amended from time to time. 2- Accuracy of Information: You undertake that all information provided during registration and included in your account is truthful, complete, and accurate, and you will promptly notify us of any changes to this information by updating it in your account. 3- Application Content: You are responsible for ensuring that any products or services available in the application meet your specific requirements before making a purchase. As a second party to this agreement, by agreeing to benefit from the site's services, you must comply with the following:

• Do not advertise or upload content or items that are inappropriate for the available classifications on the site and are permitted to be sold.
• Do not use any illegal means to access the ads or other users' data or violate the Karaji application’s policy and rights, or access the site's content or collect and compile information and data related to the Karaji site and application or the site's clients and benefit from them in any way or republish them.
• Do not use our services if you are not legally qualified to enter into this agreement. For example, if you are a service provider not authorized by the Ministry of Commerce, under 18 years old, or you are temporarily or permanently banned from using the site.
• Do not manipulate the prices of goods whether in selling or buying and cause harm to other users.
• Do not publish false, inaccurate, misleading, or defamatory ads or comments.
• Do not address international policies or dignitaries or engage in discussions unrelated to the services provided by the Karaji application.
• Do not transfer your account or activity to other sites while it carries the institution's logo or services.
• Do not violate copyrights, trademarks, patents, publicity rights, database rights, or other intellectual property rights belonging to the Karaji application institution.
• Do not violate the intellectual property or patent rights of others.
• Do not advertise products that do not comply with the Kingdom's policy.
• Do not violate human rights laws and do not engage in human trafficking in any form and must comply with advertising regulations for providing labor services.
• Do not collect information about other site users for commercial or other purposes.
• Do not engage in any actions that could harm the reputation of the Karaji application institution.
• Do not impersonate the institution, its representative, employee, or any role suggesting affiliation with the institution unless you have official permission from the institution.
• Your non-compliance with these terms gives the Karaji application institution the full right to block your membership and prevent you from accessing the site and add your phone number to the blacklist without any responsibility and without notifying you, and you hereby commit not to return to using the application unless approved by the institution's management.

Membership Terms

Membership is: the username with which the person registered on the Karaji site and application, linked to their mobile number, and must comply with the following terms:

• A proper and appropriate name must be chosen during the registration process.
• Using more than one membership in the application for each person or entity is prohibited.
• You must update your mobile number linked to the membership in case of changing your mobile number or losing it.
• If your membership name contains a commercial name or trademark, you must be the owner of the trademark or authorized to use the name or trademark.
• Selling or transferring the membership to another party or allowing any other party to use it is prohibited, and the original membership holder is responsible for any violations or legal liabilities. Both parties in the case of sale or transfer will be considered violating the Karaji application usage policy.
• The member must not share their membership information with anyone.

The Karaji application institution commits to taking the necessary measures to protect and preserve data, noting that the internet is not a 100% secure means of preserving confidential information. (See the privacy policy document). The service exchanges some information with your device for the purpose of providing the service to you. The site uses statistical programs like Google Analytics for service development and improvement.

Prohibitions Related to Application Use

You undertake not to use or allow anyone to use the application:

• To send or receive any materials that are not civil or are not compatible with public decency.
• To send or receive any materials that are threatening, disgusting, abusive, disrespectful, obscene, takfiri, or defamatory to any person, contempt of court, breach of trust, intellectual property rights, personal rights, copyright or privacy rights, or any rights of another party.
• To send or receive any materials without obtaining (from us or from a third party) all necessary licenses and approvals, or that constitute or encourage behavior that could be considered criminal or offensive or otherwise contrary to the law within the Kingdom of Saudi Arabia.
• To send or receive any materials that are technically harmful (including computer viruses, logic bombs, malicious software, corrupted files, or any harmful data).
• To purchase equipment or machines specialized in intercepting any communications transmitted by means or communication systems.
• To resell any products or models.
• To provide us with any incorrect information including names, addresses, contact information, and fraudulently used credit card numbers.
• To engage in fraudulent communications or transactions with us or with a seller or attempt to obtain data by hacking the application.
• To use the application for any illegal activity or engage in any behavior that, in our sole and reasonable opinion, exclusively leads to preventing or limiting any other customer from using or enjoying the application, or services as they should.

Subscription System for Service Providers

The Karaji application platform provides a monthly subscription system:

• Your subscription must comply with the subscription terms, which differ according to the type and nature of the subscription. You must comply with the following:
• Service providers are committed to paying the monthly subscription fee, which is 50 riyals, equivalent to 13.3 dollars per month.
• The subscription fee must be paid before benefiting from the service.
• The Karaji platform has the right to stop your account or limit its features if it is found that you do not comply with the platform's system or usage policy.
• If you wish to refund the subscription fee, you must submit a refund request within 3 days from the payment date.
• The platform is not obligated to refund the subscription fee if the refund request is delayed for more than 3 days from the payment date or if the account is stopped due to a violation of the usage policy.

Suspension and Cancellation

If you use (or allow any other person to use) the application, and any service in violation of the terms and conditions of use, we may suspend your use of these services and/or the mobile application. If we suspend the services or the mobile application, we may refuse to reinstate them for your use until we receive confirmation from you in a manner we deem appropriate that you will not violate the terms and conditions of use again. Without any exception, we reserve the right immediately or at any time in whole or in part to suspend the application or suspend your use of the application or suspend the use of the application by persons we believe are connected in any way if you violate any of the terms and conditions of use.

Disclaimer

To the maximum extent permitted by the applicable laws within the Kingdom of Saudi Arabia, we disclaim all representations and warranties related to the application and its content, including those related to errors, omissions in the application, merchantability, quality, fitness for a particular purpose, accuracy, availability, non-infringement, implied warranties, and from the course of dealing or trade usage. We do not warrant that the application will always be available or uninterrupted, available in a timely manner, secure, free from errors or viruses, or malware and hacking software, or that the application will not be affected by force majeure or uncontrollable factors, including shortages or inability to obtain necessary materials, equipment, devices, energy, or communication channels, or unavailability of devices or communication services and failure in information technology or communication devices or other equipment. Although we will use reasonable efforts to include accurate and up-to-date information in the application, we do not warrant or guarantee its accuracy, timeliness, or completeness. We are not responsible for any acts or omissions of any third party, regardless of the reason, or for any direct, indirect, incidental, special, consequential, or punitive damages caused in any way arising from or related to the site, application, or services provided in the application, or your access, use, inability to use the application or services provided in the application, or download from the application, or any delay and inaccuracy in the information or in its transmission including but not limited to damages resulting from business loss or profits or any other intangible thing. We are not responsible for any contract or breach of duty (including negligence or breach of any legal right) or otherwise in any way, for any reason or breach of any loss or damage, indirect, consequential, incidental, special, or incidental incurred in connection with the application and these terms and conditions of use. Despite our efforts to ensure the security of our system, you acknowledge that all electronic data transmitted are subject to interception by others. We do not guarantee and cannot ensure that the data transmitted within the application or within the correspondence sent from us or to us are monitored or read by others.

Compensation

You agree to compensate, or ensure our compensation for any claim, lawsuit, legal action, or threat against us if it is caused by (your use of the services, any third-party use of the services via your email, mobile phone number, unique identifier, personal identification number, and/or any other identification number - your breach of any of the terms and conditions of use, and agree to pay the value of damages, costs, and related interest to such a claim, lawsuit, legal action, or legal follow-up.

Intellectual Property Rights

All editorial content, information, images, graphics, artwork, and other visual materials, names, logos, and trademarks in the application are protected by copyright laws and/or other laws and/or international treaties and belong to us and/or our suppliers as the case may be. These works, logos, visual materials, audio materials, or images may not be copied, reproduced, retransmitted, distributed, sold, published, or circulated in whole or in part, unless written consent is obtained from us or our suppliers. We will not hesitate to take legal action against unauthorized use of our trademarks, names, or symbols to preserve our rights in this regard. All rights not expressly granted herein are reserved. Other products and company names mentioned herein may be trademarks of their respective owners.

Modifications

We may make periodic changes to the content of the application, including descriptions, prices of goods, and services advertised, at any time and without prior notice. We do not bear any responsibility for any errors or omissions in the content of the application. We reserve the right to amend the terms and conditions of use from time to time without prior notice. The amended terms and conditions of use will be published in the application and will become effective from the date of publication. It is advised to periodically review these terms and conditions as they are binding on you.

Applicable Law and Jurisdiction

The website and mobile application can be accessed from all countries of the world where the appropriate technology is available, and since each of these places has different laws, by accessing the application, you agree that the laws and regulations of the Kingdom of Saudi Arabia will apply to all matters related to the use of the application.

Privacy Policy

Access to the application and use of the services provided through it are subject to the following privacy policy. By accessing the application and using the services provided through it, you agree to this privacy policy, specifically that you accept our use and disclosure of your personal information in the manner described therein and for the previously mentioned purposes. If you do not agree with any part of the privacy policy, you must stop accessing the application and stop using the services immediately.

Collection and Use of Location Data

Our application may access and collect location data from your device, including real-time geographic location, to provide location-based services. This information helps us to offer tailored services such as providing relevant content or improving the user experience.

How We Use Location Data

- **Service Improvement:** We use your location data to understand how our app is used and to improve our services.
- **Personalization:** Your location helps us personalize your experience and show content relevant to your region.
- **Order Fulfillment:** Location data is used to facilitate accurate and timely services ordered through the app.

Sharing of Location Data

- **Third-Party Services:** We may share your location data with third-party service providers who assist us in providing our services. This data is used solely for the purpose of fulfilling the service and is not shared for marketing or other unrelated purposes.

User Control

You have the option to enable or disable location services at any time through your device settings. Disabling location services may limit certain functionalities of the app.

Data Security

We are committed to protecting the security of your location data and use appropriate security measures to protect against unauthorized access or disclosure.